Terms and Conditions

Before you book, please take a quick moment to read through our Terms & Conditions

All tickets sold at Oldham Coliseum Theatre are subject to terms and conditions, which cover important details about ticket purchases, exchanges, refunds, and what to expect on the day of the show.

We’ve kept everything as clear and straightforward as possible – no hidden surprises, just the essentials to help your visit go smoothly.

By completing your booking, you’re agreeing to these terms. If you have any questions at all, our box office team is always happy to help.

Booking Tickets:

If you book tickets on behalf of others or make a group booking, you accept these terms and conditions on behalf of all members of the group, and are responsible for all payments due from the party.

Your tickets may not be transferred or resold for commercial purposes or at a premium.

Any purchase of tickets is only valid when processed by the Oldham Coliseum Theatre or an agent authorised by us.

The management reserves the right to amend or cancel performances.

All tickets are sold subject to our right to make any alterations to any of the cast (including the use of understudies where necessary) or programme details advertised on our website or anywhere else.

We reserve the right to ask for proof of eligibility for concessions at the access points for the event or performance.

The management reserves the right to:

Make alterations to amend or cancel performances.

All tickets are sold subject to the management’s right to make any alterations to the cast or advertised programme details advertised on the website, brochure or anywhere else.

Refuse entry.

Admit latecomers at the discretion of the House Manager.

Prohibit the use of mobile phones, tablets, cameras and recording equipment.

Conduct security searches from time to time and confiscate any item which, in the reasonable opinion of the management of the Coliseum, may cause danger or disruption to other members of the audience.

Filmed Productions:

By purchasing a ticket to a filmed performance, you shall be deemed to consent to you and any members of your group being filmed and that the Oldham Coliseum Theatre has complete discretion to use of any film without any recourse to you or any member of your group.

Refunds:

Please note that there are no refunds, except in the event of the show being cancelled.

If a show is cancelled, you will be eligible for a refund. You can choose to be refunded to your original payment method, exchanged for an alternative performance to the same event, or to another performance or to donate the value of your tickets to Oldham Coliseum Theatre.

If a show is cancelled no compensation will be offered for changes to travel or accommodation arrangements.

For the enjoyment of performances:

Mobile devices including phones must be switched off before the performance begins.

The use of cameras, any visual or audio recording equipment is strictly prohibited, including the illegal recording of online performances.